{"id":17021,"date":"2026-06-20T21:34:08","date_gmt":"2026-06-20T21:34:08","guid":{"rendered":"https:\/\/printingservices.co.ke\/?page_id=17021"},"modified":"2026-09-16T09:21:45","modified_gmt":"2026-09-16T09:21:45","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/printingservices.co.ke\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17021\" class=\"elementor elementor-17021\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5392a7c e-grid e-con-boxed e-con e-parent\" data-id=\"5392a7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e684d elementor-widget elementor-widget-heading\" data-id=\"d1e684d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/printingservices.co.ke\/terms-conditions\/\">Terms &#038; Conditions<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6ecd98 e-grid e-con-boxed e-con e-parent\" data-id=\"f6ecd98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5facbb elementor-widget elementor-widget-text-editor\" data-id=\"c5facbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span class=\"\">Printing Services Limited \u00a0<\/span><\/strong><a href=\"#\"><span class=\"\">Last Updated: June<\/span><\/a><a href=\"#\"><span class=\"\"> 2026<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03385b5 elementor-widget elementor-widget-text-editor\" data-id=\"03385b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span class=\"\">1. Introduction<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">Welcome to Printing Services Limited. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms &amp; Conditions. Please read them carefully before engaging our services.<\/span><\/p><p class=\"ds-markdown-paragraph\"><span class=\"\">If you do not agree with any part of these terms, please refrain from using our services.<\/span><\/p><hr \/><h2><span class=\"\">2. Our Services<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">Printing Services Limited provides end-to-end printing solutions including:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Textbook &amp; Educational Book Printing<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Financial &amp; Audit Reports Printing<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Exercise Books, Notebooks &amp; Journals<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Lightweight Packaging Boxes<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Customized printing and binding services<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">We reserve the right to update, modify, or discontinue any service at any time without prior notice.<\/span><\/p><hr \/><h2><span class=\"\">3. Order Placement &amp; Acceptance<\/span><\/h2><h3><span class=\"\">3.1 Quotations<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">All quotes provided are valid for\u00a0<\/span><strong><span class=\"\">7 days<\/span><\/strong><span class=\"\">\u00a0from the date of issue unless otherwise stated. Prices are subject to change based on material availability, quantity, and specifications.<\/span><\/p><h3><span class=\"\">3.2 Order Confirmation<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">An order is confirmed when:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">You receive a formal acknowledgment from us, and<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">A deposit (where applicable) has been received.<\/span><\/p><\/li><\/ul><h3><span class=\"\">3.3 Customer Responsibilities<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">You are responsible for:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Providing accurate specifications, artwork, and content.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Ensuring you have the legal rights to reproduce any supplied materials.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Reviewing and approving proofs before production begins.<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">4. Pricing &amp; Payment<\/span><\/h2><h3><span class=\"\">4.1 Pricing Structure<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">All prices are in\u00a0<\/span><strong><span class=\"\">Kenya Shillings (KES)<\/span><\/strong><span class=\"\">\u00a0unless otherwise stated. Prices exclude applicable taxes (e.g., VAT) unless explicitly included.<\/span><\/p><h3><span class=\"\">4.2 Payment Terms<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Deposit:<\/span><\/strong><span class=\"\">\u00a0A 50% deposit is required before production begins.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Balance:<\/span><\/strong><span class=\"\">\u00a0The remaining 50% is due upon delivery or collection.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">For large-volume orders, alternative payment arrangements may be negotiated.<\/span><\/p><\/li><\/ul><h3><span class=\"\">4.3 Payment Methods<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">We accept:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Bank Transfers<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">M-Pesa<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Cash (for in-person payments)<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Cheque (subject to clearance)<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">5. Production &amp; Delivery<\/span><\/h2><h3><span class=\"\">5.1 Production Timeline<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">We strive to meet all agreed deadlines. However, production times may vary based on:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Order complexity<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Material availability<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Volume of work<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">We will communicate any delays promptly.<\/span><\/p><h3><span class=\"\">5.2 Delivery<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Free Delivery<\/span><\/strong><span class=\"\">\u00a0is offered within Nairobi and selected areas (terms apply).<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">For other locations, delivery charges will be communicated during quotation.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Risk of loss or damage passes to you upon delivery. Please inspect goods immediately.<\/span><\/p><\/li><\/ul><h3><span class=\"\">5.3 Delays<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">Printing Services Limited shall not be held liable for delays caused by:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Force majeure events (fire, floods, strikes, etc.)<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Supplier delays<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Inaccurate information provided by the customer<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">6. Artwork &amp; Proofing<\/span><\/h2><h3><span class=\"\">6.1 Customer Artwork<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">You retain ownership of your artwork. However, you grant us permission to use it for production purposes.<\/span><\/p><h3><span class=\"\">6.2 Proof Approval<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">A digital proof will be provided for your approval.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">You are fully responsible<\/span><\/strong><span class=\"\">\u00a0for reviewing the proof for accuracy (text, images, layout, colors).<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Any errors missed after proof approval are your responsibility.<\/span><\/p><\/li><\/ul><h3><span class=\"\">6.3 Corrections<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">Minor corrections made after proof approval may incur additional charges. Major changes may result in production delays and extra costs.<\/span><\/p><hr \/><h2><span class=\"\">7. Quality &amp; Warranty<\/span><\/h2><h3><span class=\"\">7.1 Quality Assurance<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">We are committed to delivering\u00a0<\/span><strong><span class=\"\">high-quality, durable prints<\/span><\/strong><span class=\"\">\u00a0using premium materials and advanced technology. However, please note:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Color variations may occur between digital proofs and final printed materials due to monitor settings and printing processes.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Slight variations in paper shade or binding are normal.<\/span><\/p><\/li><\/ul><h3><span class=\"\">7.2 Claims<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">Any claims regarding defects or discrepancies must be reported within\u00a0<\/span><strong><span class=\"\">7 days<\/span><\/strong><span class=\"\">\u00a0of delivery. We will investigate and, if valid, offer a reprint or refund at our discretion.<\/span><\/p><hr \/><h2><span class=\"\">8. Cancellations &amp; Refunds<\/span><\/h2><h3><span class=\"\">8.1 Cancellations<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Before production:<\/span><\/strong><span class=\"\">\u00a0A full refund of the deposit (minus any administrative fees) may be issued.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">After production begins:<\/span><\/strong><span class=\"\">\u00a0Cancellations will incur charges for materials and labor already incurred.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">After completion:<\/span><\/strong><span class=\"\">\u00a0No refunds will be issued.<\/span><\/p><\/li><\/ul><h3><span class=\"\">8.2 Refunds<\/span><\/h3><p class=\"ds-markdown-paragraph\"><span class=\"\">Refunds are processed within\u00a0<\/span><strong><span class=\"\">14 business days<\/span><\/strong><span class=\"\">\u00a0and will be made via the original payment method.<\/span><\/p><hr \/><h2><span class=\"\">9. Intellectual Property<\/span><\/h2><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">All content, designs, and materials on our website and in our catalogues are the property of Printing Services Limited.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">You may not reproduce, distribute, or use our intellectual property without prior written consent.<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">10. Limitation of Liability<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">To the fullest extent permitted by law, Printing Services Limited shall not be liable for:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Any indirect, incidental, or consequential damages.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Loss of profits, data, or business opportunities.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Claims arising from third-party actions.<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">Our total liability shall not exceed the total amount paid for the specific order in question.<\/span><\/p><hr \/><h2><span class=\"\">11. Governing Law<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">These Terms &amp; Conditions are governed by the laws of\u00a0<\/span><strong><span class=\"\">Kenya<\/span><\/strong><span class=\"\">. Any disputes shall be resolved through the courts of Kenya.<\/span><\/p><hr \/><h2><span class=\"\">12. Changes to Terms<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We reserve the right to update these Terms &amp; Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of updated terms.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fba8d4f elementor-widget elementor-widget-button\" data-id=\"fba8d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-sink\" href=\"https:\/\/printingservices.co.ke\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"phosphor phosphor-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Printing Services Limited \u00a0Last Updated: June 2026 1. Introduction Welcome to Printing Services Limited. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms &amp; Conditions. Please read them carefully before engaging our services. If you do not agree with any part [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-17021","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms &amp; Conditions - Printing Services LTD<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions\" \/>\n<meta property=\"og:description\" content=\"Printing Services Limited \u00a0Last Updated: June 2026 1. Introduction Welcome to Printing Services Limited. 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