{"id":17031,"date":"2026-06-20T21:49:22","date_gmt":"2026-06-20T21:49:22","guid":{"rendered":"https:\/\/printingservices.co.ke\/?page_id=17031"},"modified":"2026-09-16T09:21:55","modified_gmt":"2026-09-16T09:21:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/printingservices.co.ke\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17031\" class=\"elementor elementor-17031\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5392a7c e-grid e-con-boxed e-con e-parent\" data-id=\"5392a7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e684d elementor-widget elementor-widget-heading\" data-id=\"d1e684d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6ecd98 e-grid e-con-boxed e-con e-parent\" data-id=\"f6ecd98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-156e4f1 elementor-widget elementor-widget-text-editor\" data-id=\"156e4f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span class=\"\">Printing Services Limited \u00a0<\/span><\/strong><a href=\"#\"><span class=\"\">Last Updated: June<\/span><\/a><a href=\"#\"><span class=\"\"> 2026<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03385b5 elementor-widget elementor-widget-text-editor\" data-id=\"03385b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span class=\"\">1. Introduction<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">At Printing Services Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us\u2014whether through our website, in-person visits, phone calls, or email communications.<\/span><\/p><p class=\"ds-markdown-paragraph\"><span class=\"\">By using our services, you consent to the practices described in this policy.<\/span><\/p><hr \/><h2><span class=\"\">2. Information We Collect<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We may collect the following types of information:<\/span><\/p><h3><span class=\"\">2.1 Personal Information<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Full name<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Company name<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Physical and postal address<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Phone number(s)<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Email address<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Payment details (processed securely)<\/span><\/p><\/li><\/ul><h3><span class=\"\">2.2 Business Information<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Order specifications and requirements<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Artwork and design files<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Delivery preferences<\/span><\/p><\/li><\/ul><h3><span class=\"\">2.3 Website Usage Data<\/span><\/h3><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">IP address<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Browser type and version<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Pages visited and time spent<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Referring website<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">3. How We Use Your Information<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We use your data for the following purposes:<\/span><\/p><div class=\"ds-scroll-area ds-scroll-area--show-on-focus-within ds-scroll-area--enabled _1210dd7 c03cafe9\"><div class=\"ds-scroll-area__gutters\"><div class=\"ds-scroll-area__horizontal-gutter\">\u00a0<\/div><div class=\"ds-scroll-area__vertical-gutter\">\u00a0<\/div><\/div><table><thead><tr><th><span class=\"\">Purpose<\/span><\/th><th><span class=\"\">Description<\/span><\/th><\/tr><\/thead><tbody><tr><td><strong><span class=\"\">Order Processing<\/span><\/strong><\/td><td><span class=\"\">To produce, package, and deliver your printed materials.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Communication<\/span><\/strong><\/td><td><span class=\"\">To send confirmations, invoices, proofs, and updates.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Customer Support<\/span><\/strong><\/td><td><span class=\"\">To respond to inquiries, complaints, or feedback.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Marketing<\/span><\/strong><\/td><td><span class=\"\">To share promotional offers, newsletters, or new services (only with your consent).<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Improvement<\/span><\/strong><\/td><td><span class=\"\">To analyze usage and improve our services and website experience.<\/span><\/td><\/tr><\/tbody><\/table><\/div><hr \/><h2><span class=\"\">4. Legal Basis for Processing<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We process your personal data based on:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Contractual Necessity:<\/span><\/strong><span class=\"\">\u00a0To fulfill your orders and deliver services.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Legitimate Interest:<\/span><\/strong><span class=\"\">\u00a0To improve our business and customer experience.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Consent:<\/span><\/strong><span class=\"\">\u00a0For marketing communications (you can opt out anytime).<\/span><\/p><\/li><\/ul><hr \/><h2><span class=\"\">5. How We Protect Your Data<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We implement strict security measures to protect your personal information, including:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">SSL Encryption:<\/span><\/strong><span class=\"\">\u00a0All online transactions are encrypted.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Access Control:<\/span><\/strong><span class=\"\">\u00a0Only authorized personnel have access to customer data.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Secure Storage:<\/span><\/strong><span class=\"\">\u00a0Physical and digital records are stored securely.<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Regular Audits:<\/span><\/strong><span class=\"\">\u00a0We review our security practices periodically.<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.<\/span><\/p><hr \/><h2><span class=\"\">6. Sharing Your Information<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We do\u00a0<\/span><strong><span class=\"\">not<\/span><\/strong><span class=\"\">\u00a0sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:<\/span><\/p><div class=\"ds-scroll-area ds-scroll-area--show-on-focus-within ds-scroll-area--enabled _1210dd7 c03cafe9\"><div class=\"ds-scroll-area__gutters\"><div class=\"ds-scroll-area__horizontal-gutter\">\u00a0<\/div><div class=\"ds-scroll-area__vertical-gutter\">\u00a0<\/div><\/div><table><thead><tr><th><span class=\"\">Recipient<\/span><\/th><th><span class=\"\">Reason<\/span><\/th><\/tr><\/thead><tbody><tr><td><strong><span class=\"\">Courier\/Delivery Partners<\/span><\/strong><\/td><td><span class=\"\">To facilitate delivery of your orders.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Payment Processors<\/span><\/strong><\/td><td><span class=\"\">To process payments securely.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Legal Authorities<\/span><\/strong><\/td><td><span class=\"\">When required by law or to protect our legal rights.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Suppliers<\/span><\/strong><\/td><td><span class=\"\">To source materials for your specific order.<\/span><\/td><\/tr><\/tbody><\/table><\/div><p class=\"ds-markdown-paragraph\"><span class=\"\">All third parties are contractually obligated to protect your data.<\/span><\/p><hr \/><h2><span class=\"\">7. Data Retention<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We retain your personal information only for as long as necessary to:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Fulfill the purposes outlined in this policy<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Comply with legal and regulatory requirements<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Resolve disputes and enforce agreements<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">Typically, records are retained for\u00a0<\/span><strong><span class=\"\">7 years<\/span><\/strong><span class=\"\">\u00a0after the last interaction, in line with Kenyan tax and business regulations.<\/span><\/p><hr \/><h2><span class=\"\">8. Your Rights<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">You have the following rights regarding your personal data:<\/span><\/p><div class=\"ds-scroll-area ds-scroll-area--show-on-focus-within ds-scroll-area--enabled _1210dd7 c03cafe9\"><div class=\"ds-scroll-area__gutters\"><div class=\"ds-scroll-area__horizontal-gutter\">\u00a0<\/div><div class=\"ds-scroll-area__vertical-gutter\">\u00a0<\/div><\/div><table><thead><tr><th><span class=\"\">Right<\/span><\/th><th><span class=\"\">Description<\/span><\/th><\/tr><\/thead><tbody><tr><td><strong><span class=\"\">Access<\/span><\/strong><\/td><td><span class=\"\">Request a copy of the data we hold about you.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Correction<\/span><\/strong><\/td><td><span class=\"\">Request corrections to inaccurate or incomplete data.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Deletion<\/span><\/strong><\/td><td><span class=\"\">Request deletion of your data (subject to legal obligations).<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Objection<\/span><\/strong><\/td><td><span class=\"\">Object to processing based on legitimate interests.<\/span><\/td><\/tr><tr><td><strong><span class=\"\">Opt-Out<\/span><\/strong><\/td><td><span class=\"\">Unsubscribe from marketing communications at any time.<\/span><\/td><\/tr><\/tbody><\/table><\/div><p class=\"ds-markdown-paragraph\"><span class=\"\">To exercise any of these rights, please contact us using the details in Section 12.<\/span><\/p><hr \/><h2><span class=\"\">9. Cookies<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:<\/span><\/p><ul><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Remember your preferences<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Analyze website traffic<\/span><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><span class=\"\">Improve user experience<\/span><\/p><\/li><\/ul><p class=\"ds-markdown-paragraph\"><span class=\"\">You can manage or disable cookies in your browser settings. However, disabling cookies may affect some website functionalities.<\/span><\/p><hr \/><h2><span class=\"\">10. Third-Party Links<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">Our website or communications may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.<\/span><\/p><hr \/><h2><span class=\"\">11. Children&#8217;s Privacy<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.<\/span><\/p><hr \/><h2><span class=\"\">12. Changes to This Policy<\/span><\/h2><p class=\"ds-markdown-paragraph\"><span class=\"\">We reserve the right to update this Privacy Policy periodically. Changes will be posted on our website with the updated date. We encourage you to review this policy regularly.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fba8d4f elementor-widget elementor-widget-button\" data-id=\"fba8d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-sink\" href=\"https:\/\/printingservices.co.ke\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"phosphor phosphor-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Printing Services Limited \u00a0Last Updated: June 2026 1. Introduction At Printing Services Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us\u2014whether through our website, in-person visits, phone calls, or email communications. 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